About this role
The team is seeking a skilled .Net Support Engineer to lead the CRM Platform Support team. This role involves managing the day-to-day operations, support, and enhancement of the Microsoft Dynamics 365 CRM platform. The ideal candidate will be responsible for addressing CRM issues, incidents, changes, configurations, integrations, and user support, while also providing guidance to the support team.
Key Responsibilities:
- Manage daily operations and support of Microsoft Dynamics 365 CRM.
- Troubleshoot and resolve CRM-related issues and incidents.
- Implement changes and configurations to optimize platform performance.
- Oversee integrations with other systems and ensure seamless functionality.
- Provide user support and training to enhance user experience.
- Lead and mentor the support team to ensure high-quality service delivery.
Required Skills & Qualifications:
- Strong experience with Microsoft Dynamics 365 CRM.
- Proficiency in .Net technologies and frameworks.
- Excellent problem-solving skills and attention to detail.
- Ability to work in a hybrid work environment.
- Strong communication and interpersonal skills.
Experience:
- 5-8 years of relevant experience in CRM support and management.
What we offer:
- Opportunity to work in a dynamic environment with a focus on professional growth.
- Hybrid work model that promotes work-life balance.
- Collaborative team culture with a focus on innovation.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.