About this role
The team is seeking a Technical Consultant to join their team and contribute to the development and implementation of innovative SaaS solutions for water and energy utilities. The ideal candidate will have a strong background in customer information systems and CRM platforms, particularly with experience in Microsoft Dynamics 365.
Key Responsibilities:
- Collaborate with clients to understand their business needs and provide tailored solutions using UMAX.
- Implement and configure the UMAX platform to optimize customer service, field services, billing, asset management, and data analytics.
- Provide technical support and training to clients to ensure successful adoption of the solutions.
- Work closely with cross-functional teams to ensure seamless integration of UMAX with existing systems.
- Analyze and troubleshoot technical issues, providing timely resolutions to enhance client satisfaction.
Required Skills & Qualifications:
- Proven experience with Microsoft Dynamics 365 and SaaS solutions.
- Strong understanding of customer information systems and CRM functionalities.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication and interpersonal skills to effectively interact with clients and team members.
- Relevant certifications in Microsoft Dynamics or related technologies are a plus.
Experience:
- Minimum of 5 to 8 years of experience in a technical consulting role, preferably within the utilities sector.
What we offer:
- Opportunity to work with a leading technology company in a dynamic and innovative environment.
- Professional development and growth opportunities.
- Collaborative team culture focused on delivering exceptional client solutions.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.