Technical Account Manager

The team is seeking an experienced Technical Account Manager with strong Oracle Database and PL/SQL expertise to act as the bridge between customers, business stakeholders, and technical teams. The ideal candidate will combine deep database technical knowledge with customer relationship management skills to ensure successful project delivery and customer satisfaction.

Key Responsibilities:

• Serve as the primary point of contact for customers, addressing their technical needs and concerns.
• Collaborate with business stakeholders to understand customer requirements and translate them into technical solutions.
• Manage and oversee the implementation of Oracle Database solutions, ensuring alignment with customer expectations.
• Provide expert guidance on PL/SQL programming and database management best practices.
• Develop and maintain strong relationships with key stakeholders to foster customer loyalty.
• Identify opportunities for upselling and cross-selling additional services and products.
• Conduct regular meetings and presentations to update customers on project status and deliverables.

Required Skills & Qualifications:

• Proven experience as a Technical Account Manager or similar role, with a focus on Oracle Database and PL/SQL.
• Strong understanding of database architecture and management.
• Excellent communication and interpersonal skills to effectively engage with customers and internal teams.
• PMP Certification is mandatory.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Experience:

• Minimum of 10 years of relevant experience in technical account management or a related field.

What we offer:

• A dynamic work environment with opportunities for professional growth.
• The chance to work with cutting-edge technology and innovative projects.
• Supportive team culture and collaborative atmosphere.