About this role
The team is seeking a Staff Software Engineer specializing in CCaaS (Contact Center as a Service) to join their innovative team. In this role, you will collaborate with a globally distributed team, working closely with business stakeholders to design and implement robust software solutions that enhance customer interactions and streamline operations.
Key Responsibilities:
- Design, develop, and maintain scalable software applications in the CCaaS domain.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Ensure high performance and responsiveness of applications by optimizing code and infrastructure.
- Mentor junior engineers and provide technical guidance to enhance team capabilities.
- Participate in code reviews and contribute to the continuous improvement of development processes.
Required Skills & Qualifications:
- Proven experience in software development with a strong focus on CCaaS technologies.
- Proficiency in programming languages such as Java, Python, or JavaScript.
- Familiarity with cloud platforms like AWS or Azure.
- Experience with microservices architecture and RESTful APIs.
- Strong problem-solving skills and the ability to work in a fast-paced environment.
- Excellent communication skills, both verbal and written.
Experience:
- 5-8 years of professional software engineering experience, with a focus on CCaaS solutions.
What we offer:
The team provides a dynamic work environment that fosters innovation and collaboration. You will have the opportunity to work with talented professionals and contribute to impactful projects. Additionally, they offer professional development opportunities and a commitment to work-life balance.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.