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Staff Engineer - CCRS ServiceNow

VettedBench
Posted 10 days ago
India5-8 years

About this role

The team is seeking a Staff Engineer specializing in CCRS ServiceNow to join their dynamic team. In this role, you will play a crucial part in designing, developing, and implementing solutions that enhance the ServiceNow platform, ensuring it meets the evolving needs of the organization.

Key Responsibilities:

  • Lead the design and architecture of ServiceNow solutions, focusing on best practices and scalability.
  • Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
  • Develop and implement custom applications and workflows within ServiceNow.
  • Troubleshoot and resolve issues related to the ServiceNow platform.
  • Mentor junior engineers and provide guidance on development practices and tools.
  • Stay updated with the latest ServiceNow features and enhancements to drive continuous improvement.

Required Skills & Qualifications:

  • Strong experience with ServiceNow development, including scripting, workflows, and integrations.
  • Proficiency in JavaScript, HTML, and CSS.
  • Familiarity with ITIL processes and best practices.
  • Experience with ServiceNow modules such as Incident, Problem, Change, and Asset Management.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills.

Experience:

  • 5-8 years of experience in software engineering, with a focus on ServiceNow.

What we offer:

  • A collaborative work environment that fosters innovation and creativity.
  • Opportunities for professional development and career advancement.
  • A diverse and inclusive culture that values your contributions.
Applications are read by our talent team, usually within two working days. If you look like a fit we will call you, and you will hear from us either way.

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