About this role
The team is seeking a Senior ServiceNow Administrator to join their team in a remote capacity. The ideal candidate will possess strong hands-on experience with ServiceNow administration and a solid background in ITSM. This role requires a deep understanding of CMDB and HAM, as well as the ability to configure, administer, and troubleshoot ServiceNow environments effectively.
Key Responsibilities:
- Administer and manage ServiceNow instances, ensuring optimal performance and reliability.
- Configure and customize ServiceNow applications and modules based on business requirements.
- Oversee the management and maintenance of the CMDB and HAM.
- Collaborate with cross-functional teams to implement ITSM best practices.
- Troubleshoot and resolve technical issues related to ServiceNow.
- Provide training and support to end-users and stakeholders.
Required Skills & Qualifications:
- Strong hands-on experience with ServiceNow administration.
- In-depth knowledge of ITSM processes and best practices.
- Proficiency in managing CMDB and HAM.
- Experience working with enterprise-level ServiceNow environments.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration abilities.
Experience:
- 5-8 years of relevant experience in ServiceNow administration.
What we offer:
- A dynamic and collaborative work environment.
- Opportunities for professional growth and development.
- The flexibility of remote work.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.