About this role
The team is seeking an experienced ServiceNow ITOM Technical Lead to drive technical direction, solution architecture, team leadership, and the delivery of scalable ServiceNow solutions. This role requires a strong background in IT Operations Management, with a focus on leveraging ServiceNow capabilities to enhance operational efficiency.
Key Responsibilities:
- Lead the technical design and implementation of ServiceNow ITOM solutions.
- Collaborate with cross-functional teams to define and refine project requirements.
- Provide guidance and mentorship to junior team members.
- Ensure best practices in ServiceNow development and deployment.
- Manage project timelines and deliverables to ensure successful implementation.
- Troubleshoot and resolve technical issues related to ServiceNow ITOM.
Required Skills & Qualifications:
- Strong hands-on expertise in ServiceNow IT Operations Management (ITOM).
- Proven experience in solution architecture and technical leadership in ServiceNow projects.
- Excellent problem-solving skills and ability to work under pressure.
- Strong communication and interpersonal skills.
- Familiarity with ITIL processes and best practices.
Experience:
- 7-10 years of relevant ServiceNow ITOM experience is required.
What we offer:
- Opportunity to work on innovative projects in a dynamic environment.
- Professional growth and development opportunities.
- Collaborative and supportive team culture.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.