About this role
The team is seeking an experienced ServiceNow ITOM professional to join their team as an Associate Manager. In this role, you will be responsible for configuring, supporting, and optimizing ServiceNow ITOM solutions to enhance operational efficiency and effectiveness.
Key Responsibilities:
- Configure and implement ServiceNow ITOM solutions according to best practices.
- Support and troubleshoot existing ITOM applications and workflows.
- Optimize performance and usability of ServiceNow ITOM modules.
- Collaborate with cross-functional teams to gather requirements and deliver solutions.
- Provide training and support to end-users and stakeholders.
- Stay updated with the latest ServiceNow ITOM features and enhancements.
Required Skills & Qualifications:
- Strong experience with ServiceNow ITOM, including Discovery, Service Mapping, and Event Management.
- Proficient in scripting and automation within the ServiceNow platform.
- Familiarity with ITIL processes and best practices.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
Experience: 5-8 years in ServiceNow ITOM or related field.
What we offer:
- Opportunity to work in a dynamic and innovative environment.
- Professional development and growth opportunities.
- Collaborative team culture and support for work-life balance.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.