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ServiceNow Capability Leads

VettedBench
Posted today · Apply by 17 Sep 2026
India5+ yrsOn-site

About this role

The team is seeking a ServiceNow Capability Lead to join their team in Kansas City or Raleigh, NC. This role will require the individual to take end-to-end ownership of ServiceNow capabilities, focusing on Security Operations (SecOps), Governance, Risk, and Compliance (GRC), and IT Risk Management (IRM). The position requires a commitment of 3 days onsite for the first 90 days, with Wednesdays being mandatory.

Key Responsibilities:

  • Manage cross-domain backlog and prioritize tasks effectively.
  • Enhance and mature ServiceNow capabilities, specifically in SecOps and IRM modules.
  • Oversee the creation and adoption of user stories and related processes.
  • Collaborate with stakeholders to ensure alignment with business objectives.
  • Drive continuous improvement initiatives within the ServiceNow platform.

Required Skills & Qualifications:

  • At least 5 years of experience with ServiceNow, specifically in SecOps, GRC, and IRM.
  • Strong understanding of ServiceNow capabilities and best practices.
  • Proven experience in managing cross-functional teams and projects.
  • Excellent communication and leadership skills.
  • Ability to work collaboratively in a fast-paced environment.

Experience:

  • 5-8 years of relevant experience in ServiceNow and related domains.

What we offer:

The team provides a dynamic work environment with opportunities for professional growth and development. You will be part of a collaborative team that values innovation and excellence.

Applications are read by our talent team, usually within two working days. If you look like a fit we will call you, and you will hear from us either way.

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