About this role
The team is seeking a skilled ServiceNow Administrator to join their team. In this role, you will be responsible for providing 2nd line support to the IT Support Service Desk, managing and resolving queries, issues, and requests related to ServiceNow and its associated applications and integrations.
Key Responsibilities:
- Work closely with the IT Support Service Desk to address and resolve user queries and issues.
- Provide training and enhancements for the ServiceNow platform to improve user experience.
- Utilize your extensive knowledge of ServiceNow to consult and offer expert advice on overcoming business challenges.
- Enhance current processes while balancing the need for customization and system integrity.
- Collaborate with stakeholders to identify areas for improvement and implement effective solutions.
Required Skills & Qualifications:
- Proven experience as a ServiceNow Administrator or in a similar role.
- Strong understanding of ServiceNow modules and functionalities.
- Ability to troubleshoot and resolve technical issues efficiently.
- Excellent communication skills for effective collaboration with team members and stakeholders.
- Experience with ITIL processes and best practices is a plus.
Experience:
- 3-5 years of relevant experience in ServiceNow administration or support.
What we offer:
- Opportunity to work in a dynamic environment with a focus on innovation.
- Professional development and training opportunities to enhance your skills.
- A collaborative team culture that values your contributions.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.