About this role
The team is seeking a Senior ServiceNow ITSM Developer with strong, hands-on expertise in designing, building, and supporting IT Service Management solutions. This role requires solid configuration and scripting skills across the ITSM suite, along with the ability to translate business processes into scalable ServiceNow workflows.
Key Responsibilities:
- Design, develop, and configure ServiceNow ITSM applications, including Incident, Problem, Change, and Request Management.
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Implement and maintain ServiceNow integrations with other systems and tools.
- Develop and execute test plans to ensure quality and performance of ITSM solutions.
- Provide ongoing support and enhancements for existing ServiceNow applications.
- Mentor junior developers and contribute to best practices in ServiceNow development.
Required Skills & Qualifications:
- Strong experience with ServiceNow ITSM modules and best practices.
- Proficiency in JavaScript, HTML, and CSS for ServiceNow development.
- Knowledge of ITIL processes and frameworks.
- Experience with ServiceNow configuration, scripting, and workflow design.
- Ability to troubleshoot and resolve issues in a timely manner.
- Excellent communication and collaboration skills.
Experience:
- 5-8 years of experience in ServiceNow development, specifically in ITSM.
What we offer:
- Opportunity to work in a dynamic and innovative environment.
- Professional development and growth opportunities.
- Collaborative team culture with a focus on excellence.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.