About this role
The team is seeking a Salesforce Support Engineer to join their dynamic team. This role is pivotal in providing technical support and solutions for Salesforce applications, ensuring optimal performance and user satisfaction.
Key Responsibilities:
- Provide technical support for Salesforce applications, troubleshooting issues and resolving user queries.
- Collaborate with cross-functional teams to implement Salesforce enhancements and new features.
- Monitor system performance and conduct regular maintenance to ensure reliability.
- Assist in the development of documentation and training materials for end-users.
- Stay updated on Salesforce best practices and new features to recommend improvements.
Required Skills & Qualifications:
- Strong experience with Salesforce administration and support.
- Proficiency in Salesforce configuration and customization.
- Knowledge of Apex, Visualforce, and Salesforce APIs is a plus.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills, both verbal and written.
Experience:
- 3-5 years of experience in Salesforce support or administration.
What we offer:
- A collaborative and innovative work environment.
- Opportunities for professional growth and development.
- The chance to work with cutting-edge technologies in a global setting.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.