About this role
The team is seeking a Senior Salesforce Support and Administration professional to join their team in Hyderabad, India. In this role, you will be responsible for managing and optimizing Salesforce applications to enhance business processes and support end-users effectively.
Key Responsibilities:
- Provide expert support for Salesforce users, addressing issues and inquiries promptly.
- Administer and configure Salesforce applications to meet business requirements.
- Develop and maintain reports, dashboards, and workflows to improve data visibility and decision-making.
- Collaborate with cross-functional teams to identify opportunities for process improvements and automation.
- Train and support users on Salesforce best practices and new features.
- Stay updated on Salesforce releases and recommend enhancements to leverage new functionalities.
Required Skills & Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5-8 years of experience in Salesforce administration and support.
- Strong knowledge of Salesforce platform features, functionalities, and best practices.
- Proficiency in creating reports, dashboards, and process automation using Salesforce tools.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills to effectively interact with stakeholders at all levels.
What we offer:
The team provides a dynamic work environment with opportunities for professional growth and development. You will be part of a collaborative team that values innovation and creativity.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.