About this role
The team is seeking an RPA UiPath L2 Support professional to join their dynamic team. In this role, you will be responsible for providing advanced support for RPA solutions, ensuring optimal performance and user satisfaction.
Key Responsibilities:
- Provide Level 2 support for UiPath RPA solutions, troubleshooting and resolving issues efficiently.
- Monitor and maintain RPA processes, ensuring they run smoothly and meet performance standards.
- Collaborate with development teams to implement enhancements and upgrades to existing automation solutions.
- Conduct root cause analysis for recurring issues and develop strategies to mitigate them.
- Train and mentor junior support staff on best practices and troubleshooting techniques.
Required Skills & Qualifications:
- Proficiency in UiPath and RPA technologies.
- Strong understanding of automation frameworks and methodologies.
- Experience with process analysis and optimization.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills, both verbal and written.
Experience:
- 3-5 years of experience in RPA support or related fields.
What we offer:
- Opportunity to work in a collaborative and inclusive environment.
- Professional development and career growth opportunities.
- A chance to be part of a team that values diversity and innovation.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.