About this role
The team is seeking a Product Manager for their Enterprise Managed Services division. This role involves owning and scaling a portfolio of enterprise managed services, leveraging third-party platforms, OEM tools, and ISV technologies. The ideal candidate will focus on standardization, profitability, scalability, and service differentiation across large enterprise customers.
Key Responsibilities:
- Define and execute managed service product strategy.
- Collaborate with cross-functional teams to enhance service offerings.
- Analyze market trends and customer needs to drive product innovation.
- Monitor service performance against SLAs and operational metrics.
- Develop pricing models and profitability analyses for managed services.
- Drive lifecycle-based value creation initiatives.
- Ensure alignment with overall business objectives and customer satisfaction.
Required Skills & Qualifications:
- Bachelor's degree in Business, Engineering, or a related field; MBA is a plus.
- 5-8 years of experience in product management, preferably in managed services or IT.
- Strong understanding of operations, SLAs, and service economics.
- Proven ability to manage multiple projects and stakeholders.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to influence at all levels.
What we offer:
The team provides a dynamic work environment, opportunities for professional growth, and the chance to work with cutting-edge technologies in the managed services space.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.