About this role
The team is a fast-growing technology services firm specializing in Enterprise CRM and Customer Experience (CX) transformation. They are seeking an Oracle CX Technical Consultant with expertise in Redwood UI to join their dynamic team. This role focuses on modernizing Oracle CX ecosystems for global brands, ensuring intuitive and scalable customer engagement experiences across various functions including sales, service, and marketing.
Key Responsibilities:
- Design and implement solutions on Oracle’s cloud-native platforms with a focus on Redwood UI.
- Configure and extend Oracle CX applications to meet client-specific requirements.
- Collaborate with cross-functional teams to ensure seamless integration and delivery of customer engagement solutions.
- Analyze client needs and provide strategic recommendations for optimizing their Oracle CX systems.
- Stay updated with the latest trends and advancements in Oracle CX technologies and Redwood UI.
Required Skills & Qualifications:
- Proven experience in Oracle CX solutions with a strong emphasis on Redwood UI.
- Proficiency in designing and implementing cloud-based CRM solutions.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills to work effectively with clients and team members.
- Experience with integration of Oracle CX with other enterprise systems is a plus.
Experience:
- Minimum of 5-8 years in Oracle CX consulting or related roles.
What we offer:
- Opportunity to work with a diverse range of global clients.
- A collaborative and innovative work environment.
- Professional development and growth opportunities within a fast-paced industry.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.