About this role
The team is seeking a Middleware L3 Support professional to join their dynamic team. This role is crucial for ensuring the stability and performance of middleware systems that support various applications across the organization.
Key Responsibilities:
- Provide Level 3 support for middleware technologies, diagnosing and resolving complex issues.
- Collaborate with development teams to optimize middleware performance and integration.
- Monitor system health and performance, implementing proactive measures to prevent downtime.
- Document support processes, troubleshooting steps, and resolutions for future reference.
- Participate in system upgrades, migrations, and deployments, ensuring minimal disruption to services.
- Train and mentor junior support staff on middleware best practices and troubleshooting techniques.
Required Skills & Qualifications:
- Strong experience in middleware technologies such as IBM WebSphere, Oracle Fusion Middleware, or similar.
- Proficiency in scripting languages like Python or Shell scripting for automation tasks.
- Familiarity with database technologies and SQL for troubleshooting and performance tuning.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills for effective collaboration with cross-functional teams.
Experience:
- 5-8 years of experience in middleware support or a related field is required.
What we offer:
The team provides a collaborative work environment, opportunities for professional development, and the chance to work on innovative projects in a global setting.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.