About this role
The team is seeking an IT Service Continuity Manager to oversee the governance, planning, testing, assurance, and continual improvement of IT service continuity across critical technology services. This role is essential in ensuring that IT services are equipped with effective recovery strategies and documented recovery plans, while maintaining clear ownership and tested recovery capabilities.
Key Responsibilities:
- Develop and implement IT service continuity policies and procedures.
- Collaborate with service and platform owners to establish recovery strategies.
- Conduct regular testing of recovery plans and ensure alignment with suppliers.
- Monitor and report on continuity risks to executive management.
- Facilitate training and awareness programs for stakeholders on continuity practices.
- Drive continual improvement initiatives based on testing outcomes and risk assessments.
Required Skills & Qualifications:
- Proven experience in IT service continuity management or related field.
- Strong understanding of IT service management frameworks and best practices.
- Familiarity with risk management and business continuity planning.
- Excellent communication and stakeholder management skills.
- Ability to work collaboratively across diverse teams and functions.
Experience:
- A minimum of 5-8 years of relevant experience in IT service continuity or a similar role.
What we offer:
- Opportunity to work in a dynamic environment with a focus on innovation.
- Professional development and growth opportunities.
- Collaborative and supportive team culture.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.