About this role
The team is seeking a Lead Application Support Engineer to join their innovative team. In this role, you will be responsible for providing high-level support for critical applications, ensuring optimal performance and reliability. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and enhance application functionality.
Key Responsibilities:
- Lead the application support team in diagnosing and resolving complex technical issues.
- Collaborate with development teams to identify and implement application enhancements.
- Monitor application performance and conduct regular system health checks.
- Develop and maintain documentation for support processes and procedures.
- Provide training and guidance to junior support engineers.
Required Skills & Qualifications:
- Strong experience in application support, preferably in a financial services environment.
- Proficiency in scripting languages such as Python or Shell scripting.
- Experience with database management and SQL.
- Familiarity with cloud platforms like AWS or Azure.
- Excellent problem-solving skills and attention to detail.
Experience:
- Minimum of 5-8 years of experience in application support or a related field.
What we offer:
- Opportunities for professional development and career growth.
- A dynamic and supportive team environment.
- The chance to work on innovative projects that impact the financial markets.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.