About this role
The team is seeking an IT Support Engineer to join their dynamic team. In this role, you will be responsible for providing technical support and ensuring the smooth operation of IT systems and infrastructure. You will work closely with users to troubleshoot issues, implement solutions, and maintain optimal performance across various platforms.
Key Responsibilities:
- Provide first-line support for hardware and software issues.
- Troubleshoot and resolve network connectivity problems.
- Assist in the setup and configuration of IT equipment.
- Monitor system performance and implement necessary upgrades.
- Maintain documentation of IT processes and procedures.
- Collaborate with other IT team members on projects and improvements.
Required Skills & Qualifications:
- Proficiency in Windows and Linux operating systems.
- Experience with networking concepts and troubleshooting.
- Familiarity with IT support tools and ticketing systems.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
Experience:
- 3-5 years of experience in IT support or a related field.
What we offer:
- A collaborative work environment with opportunities for professional growth.
- Access to the latest technologies and tools in the industry.
- A chance to work with a diverse and talented team.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.