About this role
The team is seeking a Global IT Digital Workplace Specialist to enhance the operational management and administration of the Microsoft 365 technology stack and end-user technologies. This role is crucial in ensuring a seamless, secure, and productive digital workplace experience by managing daily services, supporting deployments, and resolving issues. The specialist will play a significant role in contributing to the organization’s digital transformation strategy, enabling user productivity, collaboration, and technology adoption.
Key Responsibilities:
- Manage the operational aspects of Microsoft 365 and related end-user technologies.
- Support the deployment of new technologies and ensure effective user adoption.
- Troubleshoot and resolve technical issues to maintain optimal user experience.
- Collaborate with cross-functional teams to drive digital transformation initiatives.
- Monitor and report on the performance of digital workplace services.
- Provide training and support to end-users to enhance their productivity.
Required Skills & Qualifications:
- Strong expertise in Microsoft 365, including SharePoint, Teams, and OneDrive.
- Experience with IT service management and user support.
- Knowledge of digital workplace trends and best practices.
- Excellent problem-solving and communication skills.
- Ability to work collaboratively in a fast-paced environment.
Experience:
- Minimum of 5-8 years in IT support or digital workplace management, with a focus on Microsoft technologies.
What we offer:
The team provides a dynamic work environment with opportunities for professional growth and development, as well as the chance to be part of transformative digital initiatives.