About this role
The team is seeking an experienced EUC Support Engineer to provide onsite support services across various locations in Asia Pacific and EMEA. This role involves working closely with clients to ensure their end-user computing environments are operating efficiently and effectively.
Key Responsibilities:
- Provide technical support for desktop environments, including hardware and software troubleshooting.
- Assist with the deployment and maintenance of desktops, laptops, and peripherals.
- Collaborate with network and server teams to resolve connectivity issues.
- Conduct regular maintenance and updates to ensure optimal performance of end-user devices.
- Document and track support requests using ticketing systems.
- Train end-users on new technologies and software applications.
Required Skills & Qualifications:
- Proven experience in end-user computing support, preferably in a corporate environment.
- Strong knowledge of Windows operating systems and Microsoft Office Suite.
- Familiarity with desktop virtualization technologies and remote support tools.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills, both verbal and written.
Experience:
- 3-5 years of relevant experience in EUC support or a similar role.
What we offer:
- Opportunity to work in a dynamic and diverse environment.
- Professional development and training opportunities.
- Collaborative team culture with a focus on innovation.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.