About this role
The team is seeking an experienced EUC Support Engineer to provide exceptional onsite support services across various locations in Asia Pacific and EMEA. This role involves working closely with clients to ensure their end-user computing environments are optimized and functioning effectively.
Key Responsibilities:
- Provide onsite technical support for desktops, servers, networks, and data center technologies.
- Troubleshoot and resolve hardware and software issues for end-users.
- Assist in the deployment and configuration of new systems and applications.
- Collaborate with cross-functional teams to improve service delivery and client satisfaction.
- Maintain documentation of support activities and solutions provided.
Required Skills & Qualifications:
- Proven experience in EUC support or a similar role, with a strong understanding of desktop and server environments.
- Proficiency in troubleshooting Windows and Mac operating systems.
- Familiarity with networking concepts and technologies.
- Excellent communication and interpersonal skills to interact effectively with clients.
- Ability to work independently and as part of a team in a fast-paced environment.
Experience:
- 3-5 years of relevant experience in EUC support or IT services.
What we offer:
- Opportunities for professional development and career growth.
- A dynamic work environment with a focus on teamwork and collaboration.
- The chance to work with a diverse range of clients and technologies.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.