About this role
The team is seeking an ERP Support Analyst to join their dynamic team. In this role, you will be responsible for providing exceptional support for ERP systems, ensuring that all users have the resources they need to effectively utilize the software. You will play a critical role in troubleshooting issues, implementing system enhancements, and training users on best practices.
Key Responsibilities:
- Provide technical support for ERP applications, addressing user inquiries and resolving issues in a timely manner.
- Collaborate with cross-functional teams to identify system improvements and implement changes.
- Conduct training sessions for end-users to enhance their understanding of ERP functionalities.
- Maintain documentation of support processes, system configurations, and user guides.
- Assist in the testing of system upgrades and new features to ensure functionality and user satisfaction.
Required Skills & Qualifications:
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- 3-5 years of experience in ERP support or a similar role.
- Strong understanding of ERP systems and their functionalities.
- Proficient in troubleshooting technical issues and providing solutions.
- Excellent communication skills, both written and verbal.
- Ability to work collaboratively in a team environment and manage multiple tasks effectively.
What we offer:
The team provides a supportive work environment that encourages professional growth and development. You will have the opportunity to work with cutting-edge technology and be part of a team that values innovation and excellence.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.