About this role
The team is seeking an Employee IT Experience Lead to join their dynamic team. This role is pivotal in enhancing the overall IT experience for employees, ensuring that technology solutions align with business needs and employee expectations.
Key Responsibilities:
- Oversee the end-to-end delivery of IT services and solutions to enhance employee experience.
- Collaborate with cross-functional teams to identify and implement technology improvements.
- Act as a subject matter expert on IT service management and employee engagement strategies.
- Analyze employee feedback and usage data to drive continuous improvement initiatives.
- Develop and maintain strong relationships with stakeholders to ensure alignment on IT objectives.
Required Skills & Qualifications:
- Proven experience in IT service delivery, preferably in a leadership role.
- Strong understanding of employee experience principles and IT service management frameworks.
- Excellent communication and interpersonal skills to engage with diverse teams.
- Ability to analyze data and translate findings into actionable strategies.
- Familiarity with modern IT tools and technologies that enhance employee productivity.
Experience:
- Minimum of 5-8 years in IT service delivery or related fields, with a focus on employee experience.
What we offer:
- A collaborative and inclusive work environment that encourages growth and innovation.
- Opportunities for professional development and career advancement.
- A chance to make a meaningful impact on the employee experience through technology.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.