About this role
The team is seeking a skilled Desktop Support Engineer to join their team. The ideal candidate will be responsible for managing and configuring endpoint devices, ensuring seamless operation and support for users both locally and remotely.
Key Responsibilities:
- Manage and configure Microsoft Endpoint Manager (Intune) and Windows Autopilot.
- Configure, test, and deploy hardware and software to users.
- Oversee laptop/desktop imaging, including installation of necessary applications and security layers.
- Diagnose and resolve issues related to the operation of PCs on the network.
- Administer and enforce compliance policies and configuration profiles.
- Provide technical support and guidance to end-users, ensuring high levels of customer satisfaction.
Required Skills & Qualifications:
- Proficiency in Microsoft Endpoint Manager (Intune) and Windows Autopilot.
- Strong knowledge of Windows operating systems and desktop imaging processes.
- Experience with troubleshooting hardware and software issues.
- Familiarity with compliance policies and security best practices.
- Excellent communication and interpersonal skills.
Experience:
- 3-5 years of experience in desktop support or a related field is required.
What we offer:
- Opportunity to work in a dynamic environment with a collaborative team.
- Professional development and growth opportunities.
- A supportive workplace culture that values innovation and initiative.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.