About this role
The team is seeking a Content Development Lead specializing in Finesse and Leadership Deportment to enhance the professional service culture among cabin crew members. This role involves developing and implementing content strategies that focus on finesse, leadership skills, and overall deportment. The ideal candidate will drive the creation of engaging and impactful training materials that align with company standards and industry best practices.
Key Responsibilities:
- Lead the development of content for finesse and leadership deportment training programs for cabin crew.
- Collaborate with subject matter experts to ensure training materials are comprehensive and relevant.
- Design and implement evaluation methods to measure the effectiveness of training programs.
- Stay updated on industry trends and best practices to continuously improve training content.
- Facilitate workshops and training sessions to deliver content effectively.
Required Skills & Qualifications:
- Proven experience in content development and instructional design, particularly in the aviation or hospitality sector.
- Strong understanding of leadership principles and service excellence.
- Excellent written and verbal communication skills.
- Ability to work collaboratively in a team environment and manage multiple projects.
- Proficiency in using content development tools and software.
Experience:
- Minimum of 5-8 years in content development or related fields, with a focus on training and development.
What we offer:
- An opportunity to make a significant impact on the training and development of cabin crew members.
- A dynamic work environment with a focus on professional growth and development.
- The chance to work with a team of dedicated professionals in the aviation industry.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.