About this role
The team is seeking a Cloud Change Manager to oversee the lifecycle of all changes within the cloud environment. The ideal candidate will ensure that changes are implemented with minimal disruption to customers and the business by utilizing ITIL fundamentals.
Key Responsibilities:
- Manage the end-to-end change management lifecycle, including facilitating Change Advisory Board (CAB) meetings.
- Review change records for accuracy and completeness prior to approval.
- Capture change management metrics and generate meaningful reports that highlight achievements and identify opportunities for improvement.
- Build and maintain strong relationships with stakeholders across various departments to ensure alignment and collaboration.
- Develop and implement change management strategies that support cloud initiatives.
Required Skills & Qualifications:
- Proven experience in change management within a cloud environment, with a strong understanding of ITIL principles.
- Excellent communication and interpersonal skills to effectively engage with stakeholders.
- Strong analytical skills with the ability to interpret data and create insightful reports.
- Experience with change management tools and methodologies.
- Ability to work in a fast-paced environment and manage multiple priorities.
Experience:
- Minimum of 5-8 years of experience in change management or related roles, preferably within cloud services.
What we offer:
- An opportunity to work in a dynamic environment with a focus on innovation and continuous improvement.
- Collaborative team culture with opportunities for professional development and growth.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.