About this role
About the Role
We are looking for an experienced Assistant Manager – Training (US Mortgage) to lead and scale training initiatives for our US mortgage operations. This role will be responsible for end-to-end ownership of mortgage training programs, including onboarding, upskilling, refresher training, and performance enablement across teams.
Key Responsibilities
- Develop and implement comprehensive training programs tailored to the US mortgage sector.
- Conduct needs assessments to identify training gaps and areas for improvement.
- Deliver engaging training sessions using various methodologies to enhance learning outcomes.
- Collaborate with subject matter experts to ensure training content is up-to-date and relevant.
- Monitor and evaluate training effectiveness, making adjustments as necessary.
- Facilitate onboarding processes for new employees, ensuring they are well-equipped with the necessary knowledge and skills.
- Support ongoing professional development initiatives for existing staff.
Required Skills & Qualifications
- Strong domain knowledge in US mortgage processes and regulations.
- Proven experience in training planning and delivery, preferably in a financial services environment.
- Excellent communication and presentation skills.
- Ability to lead and motivate teams, fostering a positive learning environment.
- Proficiency in using training tools and technologies.
Experience
- Minimum of 5-8 years of experience in training or instructional design, with a focus on the US mortgage industry.
What we offer
The team provides a dynamic work environment that encourages professional growth and development. You will have the opportunity to make a significant impact on training initiatives and contribute to the success of the organization.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.