About this role
The team is seeking an Application Support Executive to ensure the smooth operation and maintenance of business-critical applications. This role involves providing timely technical support, issue resolution, and system monitoring. You will act as a bridge between end users, development teams, and IT operations to troubleshoot application issues and ensure minimal downtime.
Key Responsibilities:
- Provide hands-on support for Mobile Banking Applications.
- Troubleshoot and resolve issues related to Oracle PL/SQL, Java, REST API, JSON, Android (Java with Android SDK), and iOS (Swift with iOS SDK).
- Collaborate with development teams to implement fixes and enhancements.
- Monitor system performance and ensure optimal operation of applications.
- Document issues and resolutions for future reference.
Required Skills & Qualifications:
- Proficiency in Oracle PL/SQL, Java, REST API, and JSON.
- Experience with mobile application development for Android and iOS platforms.
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication skills to liaise with various stakeholders.
Experience:
- 3-5 years of relevant experience in application support or a similar role.
What we offer:
- Opportunity to work in a dynamic environment with a focus on innovation.
- Support for professional development and career growth.
- A collaborative team culture that values input and feedback.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.