About this role
The team is seeking an Application Support Engineer to join their IT Operations team. The ideal candidate will be responsible for providing technical support and ensuring the stability and performance of various applications used within the organization.
Key Responsibilities:
- Monitor application performance and troubleshoot issues to ensure optimal operation.
- Collaborate with development teams to implement application updates and enhancements.
- Provide technical support to end-users and resolve application-related inquiries.
- Document and maintain support processes and procedures.
- Assist in the deployment of new applications and features.
- Conduct regular system audits and performance assessments.
Required Skills & Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3-5 years of experience in application support or IT operations.
- Proficiency in troubleshooting application issues and providing solutions.
- Familiarity with databases and SQL.
- Experience with monitoring tools and performance metrics.
- Strong communication and problem-solving skills.
What we offer:
- A dynamic work environment with opportunities for professional growth.
- The chance to work with a dedicated team of professionals.
- Access to training and development resources.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.