About this role
We are seeking a motivated Associate – Salesforce CRM Analyst to support Salesforce operations for the team. This role is well suited for early-career professionals looking to build expertise in CRM platforms, customer data management, and sales and customer lifecycle workflows in a fast-paced environment. The role requires coverage from 1:00 PM to 10:00 PM IST to support clients in Europe and the Americas.
Key Responsibilities:
- Collaborate with project teams to translate client requirements into Salesforce solutions.
- Assist in the management and maintenance of Salesforce data integrity and accuracy.
- Support the implementation of customer data management strategies.
- Help in the development of sales and customer lifecycle workflows.
- Provide ongoing support and troubleshooting for Salesforce users.
Required Skills & Qualifications:
- Basic understanding of Salesforce CRM and its functionalities.
- Familiarity with data management principles and practices.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork abilities.
- Willingness to learn and adapt in a fast-paced environment.
Experience:
- 1-3 years of experience in a related role, preferably with exposure to CRM systems.
What we offer:
- An opportunity to work with a dynamic team and gain hands-on experience in Salesforce CRM.
- Professional development and training opportunities to enhance your skills.
- A collaborative work environment that encourages innovation and growth.
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.