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Technical Support Representative - Tier 2

VettedBench
Posted yesterday · Apply by 4 Nov 2026
India3+ years

About this role

We are looking for a Technical Support Specialist – Tier 2 to provide advanced technical support to enterprise customers. You will investigate and resolve complex technical issues, manage escalations, and collaborate with Support Engineering, Product, Engineering, IT, and other cross-functional teams to ensure issues are resolved effectively and on time. In this role, you will: Manage and prioritize enterprise customer support tickets while meeting defined response and resolution expectations. …

Applications are read by our talent team, usually within two working days. If you look like a fit we will call you, and you will hear from us either way.

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