About this role
Troubleshoot and solve customer technical issues. Support inquiries via Zendesk and Dialpad. Resolve escalated technical problems. Install and update CORRIDOR software. Refresh Customer Test Environments. Use SQL queries for troubleshooting. Collaborate with peers and management. Provide clear guidance to clients. Maintain operational processes. Document bugs and gather information. Contribute to knowledgebase. Adhere to SLAs and timelines. Requirements Bachelor's degree preferred, but Associat…
Applications are read by our talent team, usually within two working days.
If you look like a fit we will call you, and you will hear from us either way.