About this role
**About The team:**
The team is a Shopify-focused commerce and technology company helping leading brands build, scale, and optimize their digital experiences. We work at the intersection of engineering, commerce, and innovation, delivering high-quality solutions for global and enterprise brands.
**About the Role:** We are looking for an experienced Sr. QA Engineer or QA Lead who can take ownership of quality across our products and projects. The ideal candidate should have strong hands-on experience in both manual and automation testing, with solid expertise in Playwright, along with proven experience leading and mentoring a team of QA Test Engineers.
This role is suited for someone who can balance hands-on testing, automation, team leadership, and overall QA ownership.
**What You'll Do**
- Mentor a team of QA Test Engineers, ensuring effective planning and execution of testing activities.
- Own the overall QA strategy, processes, and quality standards across projects.
- Plan and execute manual testing including functional, regression, smoke, integration, and exploratory testing.
- Design, develop, and maintain automation test suites.
- Identify opportunities to improve test coverage and increase automation across projects.
- Review test cases, automation scripts, defect reports, and QA processes to ensure quality standards are maintained.
- Work closely with Developers, Project Managers, and other stakeholders to identify and resolve quality issues.
- Ensure defects are properly identified, documented, tracked, and followed through to closure.
- Define and track QA metrics, test coverage, defect trends, and overall product quality.
- Identify risks and quality gaps early and proactively communicate them to stakeholders.
- Establish and continuously improve QA processes, frameworks, and best practices.
- Support the team in troubleshooting complex testing and automation challenges.
- Ensure releases meet defined quality and production-readiness standards.
**What We're Looking For**
- **4-5 years of experience in Software Testing / QA.**
- Proven experience **managing a team of QA Test Engineers**.
- Strong hands-on experience in Manual Testing and Automation Testing.
- Strong experience with test automation using Playwright.
- Good understanding of JavaScript/TypeScript.
- Strong knowledge of functional, regression, integration, smoke, and exploratory testing.
- Experience in writing effective test cases, test scenarios, and test plans.
- Strong understanding of defect lifecycle and bug tracking.
- Experience testing web applications and end-to-end user journeys.
- Good understanding of API testing and tools such as Postman.
- Familiarity with Git and CI/CD workflows.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to mentor, guide, and build a strong QA team.
**Good to Have**
- Experience building or improving automation frameworks using Playwright.
- Experience with Page Object Model (POM) and reusable automation frameworks.
- Experience with cross-browser and responsive testing.
- Exposure to performance, security, or other non-functional testing.
- Experience working in Agile/Scrum environments.
- Experience with tools such as Jira, ClickUp, or similar project/defect management platforms.
**What You'll Bring**
We're looking for someone who doesn't see QA as just finding bugs at the end of development. You should be someone who can build a strong QA culture, improve processes, guide the team, increase automation, and work closely with development and project teams to ensure quality is built from the start.
Pay: ₹500,000.00 - ₹650,000.00 per year
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Application Question(s):
- What is your current and expected ctc ?
Experience:
- QA team lead: 1 year (Required)
- Playwright: 1 year (Required)
Work Location: In person