About this role
Description of Duties
- Develop, test, and deploy ABAP programs and enhancements within the SAP BRIM FICA
module.
- Customize and extend standard SAP functionalities to meet Commission-specific
billing, invoicing, discounts, collections and revenue recognition requirements.
- Collaborate with functional teams to gather requirements and translate them into
technical specifications.
- Support integration between SAP BRIM and other retail systems such as POS, CRM, and
e-commerce portal and mobile app platforms.
- Troubleshoot and resolve technical issues related to FICA processes including invoicing,
dunning, payments, revenue recognition, and account determination.
- Optimize performance of custom ABAP code and ensure compliance with SAP best
practices.
- Participate in SAP upgrades, patching, and system migrations as needed.
- Document technical designs, unit test results, and deployment procedures.
- Design, develop, and enhance custom SAP applications using ABAP, OData, SAP
Fiori/UI5, and SAP S/4HANA extensibility frameworks.
- Develop objects across the SAP landscape including WRICEF (reports, interfaces,
conversions, enhancements, forms) ensuring alignment with clean-core and upgrade
safe principles.
- Debug, troubleshoot, and optimize existing ABAP code, integrations, BRIM/SOM
processes, and related applications for performance and reliability.
- Participate in design and technical specification creation, code reviews, transport
management, and adherence to SAP development standards.
Configure, support, and maintain RFC, web service, authentication protocols (OAuth2, Basic
Auth, SSL Certificates), and external system communication.
- Develop and enhance solutions in SAP CRM Web UI / CRM_UI, including GENIL/BOL
programming and One Order framework enhancements.
- Collaborate with functional teams (FI/CO, MM, BRIM/SOM/CI/CC) to translate business
requirements into scalable technical solutions.
- Document all technical designs, test plans, impact assessments, functional specs, and
implementation deliverables in accordance with organizational standards.
- Ensure proper deployment, performance, and security setup in coordination with Basis
and Security teams.
- Support testing cycles, user training, production deployment, and provide post-go-live
operational support.
- Stay current with SAP innovations across ABAP, Fiori, S/4HANA, BRIM, BTP, and
integration technologies.
- Fully document all created work associated with this position, including technical and
functional designs and diagrams, test plans, test scripts, impact analysis reports,
lessons learned, best practices for others to follow, plus any other documentation as
required by the Commission. This documentation shall follow the format and / or
templates as instructed by the Commission.
- Develop and maintain a productive working relationship with technology staff, business
owners, project sponsors, vendors, and key clients.
- Lead and participate in project team activities for system work efforts related to
enterprise systems.
- Work independently to accomplish tasks and duties assigned.
- Adhere to and follow all Commission standards, policies, and procedures.
- Utilize various software and/or technology tools to perform job duties.
- Perform tasks and other duties as related to this position and role and assigned by the
Commission.
Desired Skillset
- Strong understanding of FICA processes including contract accounts, payment
processing, and account reconciliation.
- Strong understanding of SAP ABAP including ABAP Objects, BAPIs, OO-ABAP, BADIs,
User Exits, and Enhancement Framework, CDS Views, AMDP, and RAP-based
development.
- Hands-on experience with SAP Fiori/UI5, SAP Fiori Elements, Launchpad configuration,
catalogs, groups, and tiles.
- Proficiency with OData service creation, SAP Gateway, REST APIs, JSON/XML structures,
and SAP-to-ServiceNow integrations.
- Experience with SAP CRM Web UI and CRM_UI framework including GENIL/BOL
development and One Order model.
- Experience integrating SAP with external systems using RFC, SOAP, REST, Web Services,
and secure authentication models (OAuth2, SSL).
- Familiarity with ServiceNow MID Server integrations and end-to-end flow between SAP
and ServiceNow platform.
- Exposure to cross-functional SAP BRIM components (SOM, CI, CC), Subscription
Orders, Contracts, and BTMF processes.
- Experience developing SAP OData via RAP, BTP, and modern SAP cloud-aligned
development tools (BAS).
- Experience with UX/UI concepts, responsive design, and building intuitive front-end
experiences.
- Ability to analyze complex business problems, propose technical solutions, and
collaborate effectively across technical and functional teams.
o Strong communication, documentation, teamwork, and stakeholder
engagement skills.
- Experience with SAP S/4HANA and Fiori applications.
- Exposure to Agile development methodologies and DevOps tools.
- Experience working in a multi-brand or omnichannel retail environment.
- Familiarity with retail business processes and customer billing cycles.
- Excellent problem-solving and communication skills.
Required Technical Experience
- 7 to 10+ years of experience in SAP ABAP development, with at least 5 years in SAP BRIM
and FICA.
- At least 2 implementation project delivery experience delivering FICA customizations
and enhancements for high volume, high usage, SAP BRIM projects
- 7 to 10+ years of SAP ABAP development experience including S/4HANA.
- Hands-on development experience with:
o SAP CRM Web UI / CRM_UI.
o GENIL/BOL programming / One Order Framework.
o SAP BRIM/SOM/CI/CC.
o OData service development (classical + RAP).
o REST/SOAP APIs, JSON/XML, and external integrations.
o RFC and Web Service configuration.
o Authentication protocols (OAuth2, Basic Auth, SSL Certificates).
o SAP BTP (Business Application Studio, Cloud services).
o SAP UI5 / JavaScript / HTML5.
o Experience with 2+ full lifecycle SAP implementations or major system
upgrades.
o Integration technologies (IDocs, RFCs, Web Services).
Preferred Certifications
- SAP Certified Development Associate – ABAP for SAP HANA.
- SAP Fiori Application Developer Certification.
- SAP S/4HANA Development Certification.
- SAP BRIM Technical Certifications.
Education
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related
field (or equivalent experience).