About this role
We are looking for a BPC - ServiceNow. Key Responsibilities Business Analysis & Process Consulting Independently lead customer workshops, requirement discovery and stakeholder discussions. Analyze AS-IS processes and define optimized TO-BE workflows. Prepare BRDs/FRDs, process flows, user stories and acceptance criteria. Identify opportunities for process standardization, automation and improvement. Challenge requirements constructively and recommend practical alternatives. ServiceNow ITSM Demo…
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